Contact

Registered Office

#1284, 17th Cross, 5th Main, Sector 6
HSR Layout, Bangalore
560102
Karnataka, India
Landline no: +91 80 4814 7007

Get in touch

Refunds and cancellation

The Registered Instructors providing courses promise the delivery of their paid courses as per the specifications mentioned on the respective course pages. Planet Ganges hosted assessments also promise the delivery of their paid assessments as per specifications mentioned on respective assessment pages.

In case the specifications are not met, the Registered Users can claim a refund. Planet Ganges provides a complete refund of course fees or assessment licensing charges (as may be applicable), without the requirement of any valid reason whatsoever, to a Registered User, provided that such refund is sought within 48 hours of payment of such course/assessment licence fees. Users should send their refund request to support@planetganges.com. However, Planet Ganges reserves the right to reject a refund request in the following events.

  • The request for refund has been received after completion of the course, live session, etc
  • The request for refund has been received after usage of the assessment licenses.
  • Planet Ganges determines, at its sole discretion, that a particular Registered User appears to be abusing the Planet Ganges refund policy or inordinately requests refunds for course fees paid or assessment licenses.
  • Further, Planet Ganges does not provide refunds for fees paid in respect of live sessions or licenses consumed.
  • For more information, Registered Users can contact Planet Ganges at legal@planetganges.com
  • The Planet Ganges refund policy may be modified at any time and updated in these Terms and Conditions. Please check these Terms and Conditions to stay abreast of the refund policy.
  • If Planet Ganges terminates your Registered User-ship because you have breached this Agreement, you will not be entitled to the refund of any unused portion of fees paid by you.

PRIVACY POLICY

At Planet Ganges, we care about the confidentiality and security of your Personal Information (as defined below in this Privacy Policy). We will use commercially reasonable efforts to keep your Personal Information in compliance with this Privacy Policy. However, this Privacy Policy applies to your use of Planet Ganges but does not apply to any third party websites and mobile applications that may be linked to Planet Ganges or any other relationship you may have with the businesses listed on Planet Ganges (if any).

As used in this Privacy Policy, "we", "us" and "our", refers to Planet Ganges, whereas "Registered User" refers to any registered user of this website ("Site").

Personal Information

As used in this Privacy Policy, "Personal Information" means any information about yourself that you may provide to us when using the Site, such as when you sign up for a user account or enter into a transaction through the Site, which may include (but is not limited to) your name, contact information, gender, date of birth, occupation, etc. We endeavor to limit the collection of Personal Information to what we need with respect to specific Site activities in order to satisfy business, legal, or regulatory requirements.

For instance, when you enroll in a course/training or an assessment provided by a Registered User, we may provide your Personal Information to a Registered Vendor. Registered Vendors providing courses/training or assessments, may use such information for their reference, or in order to provide you better Services. Planet Ganges does not control what a course/training providing Registered Vendor does with your Personal Information, and will not be held liable for any misuse of the same. If you register to take up a particular course/training, you also consent to the receipt of your Personal Information, by the Registered Vendor providing such course/training.

Cookies and other Information

This Site uses cookies and web log files to track site usage. Such cookies and web log files are required in order to customize your experience on the Site. In that regard, this Site may use 'persistent cookies' or 'sessions' cookies as required in order to optimize User experience of the Site. Unfortunately, if your browser settings are set in order not to allow cookies, you will not be able to use the Site.

We may log the Internet Protocol ("IP") address, operating system, and browser software used by each User of the Site, and we may be able to determine from an IP address a User's Internet Service Provider and the geographic location of his or her point of connectivity. Various web analytics tools are used to collect this information.

Complying with the communication standards on the Internet, we automatically receive the URLs of the sites you previously surfed and moved on while your visit to the Site. This information is used to analyze overall trends to help us improve the Planet Ganges services. The linkage between your IP address and your Personal Information is never shared with third-parties without your permission or except when required by law.

Use of information (including Personal Information)

We and the Registered Vendors that provide courses/training or other assessment services through the Site may use the information about you collected through the Site (including your Personal Information) in connection with the following:

  • To enable the Registered Vendors to provide, administer, and improve the services
  • To help us and the Registered Vendors improve offerings, and to individualize the experience and to evaluate the access and use of the Site
  • For the purpose for which you specifically provided the information, for example, to respond to a specific inquiry or provide you with access to the specific course content and/or assessment services you select
  • To track both individual and aggregate attendance, progress and completion of an online course, and to analyze statistics on users performance and how users learn
  • To monitor and detect violations of the Terms and Conditions of usage of the Site, as well as other misuses and potential misuses of the Site
  • To publish information, but not Personal Information, gathered about Planet Ganges access, use, impact, and user performance
  • To send you updates about online courses or assessment services offered by Planet Ganges or other events, to send you communications about products or services of Planet Ganges, Planet Ganges affiliates, or selected business partners that may be of interest to you, or to send you email messages about Site maintenance or updates
  • To archive this information and/or use it for future communications with you
  • To maintain and improve the functioning and security of the Site and our software, systems, and network
  • For purposes described elsewhere in this Privacy Policy (including, e.g., sharing with third parties)
  • As otherwise described to you at the point of collection or pursuant to your consent
  • To process refunds, as provided under the Terms and Conditions of Use hereto

We will share the information that we collect from the Registered Users, (including Personal Information) with third parties for the following purposes:

  • With service providers or contractors that perform certain functions on our or the Registered Vendors’ behalf, including processing information that you provide to us on the Site, processing purchases via third party providers, and other transactions through the Site, operating the Site or portions of it, providing or administering courses, or in connection with other aspects of Planet Ganges’s products & services or Registered Vendor services. These third parties do not retain, share or store your Personal Information or a part of it other than for the purpose of providing the services they have been engaged for. Further, they are bound by confidentiality agreements which limit their use of your Personal Information
  • With other visitors to the Site, to the extent that you submit comments, course work, or other information or content ("User Posting(s)") to a portion of the Site designed for public communications; and with other Registered Users of a class of which you are a Registered User, to the extent you submit User Postings to a portion of the Site designed for viewing by those class Registered Users. We may provide your User Postings to users who later enroll in the same classes as you, within the context of the forums, the courseware, or otherwise. If we do re-post your User Postings originally made to non-public portions of the Site, we will post them without your real name and e-mail (except with your express permission), but we may use your username without your consent
  • To provide opportunities for you to communicate with other users who may have similar interests or educational goals
  • To respond to court orders, or other legal process; to investigate, or prevent, or take action regarding illegal activities, suspected fraud, or security or technical issues, or to enforce our Terms and Conditions of usage, or this Privacy Policy; as otherwise may be required by applicable law; or to protect our rights, property, or safety or those of others
  • With affiliates of Planet Ganges or the Registered Vendors, or with successors in the event of a merger, acquisition or reorganization, for their use consistent with this Privacy Policy
  • As otherwise described to you at the point of collection or pursuant to your consent
  • For integration with third party services. For example, videos and other content may be hosted on YouTube and other websites not controlled by Planet Ganges

In cases where we share or disclose your Personal Information: (1) the third party recipients are required to handle the Personal Information in a confidential manner and to maintain adequate security to protect the information from loss, misuse, unauthorized access or disclosure, alteration, and destruction; and (2) we will only disclose and share the Personal Information that is required by the third party to fulfill the purpose stated at the time of collection. In addition, we may share aggregated information that does not personally identify you with the public and with third parties, including but not limited to researchers and business partners.

Web Profile feature

Planet Ganges has a "web profile" feature, by way of which Registered Users can display only portions of their Planet Ganges profile, including their "name", "email address", "mobile number" but not any other contact details, to other Registered Users.

We may provide aggregated data about the usage of our Products & Services to third-parties for such purposes as we deem, in our sole discretion, to be appropriate. We may segment our users by role (i.e. students, adult learner), subject, geographic location, or by company.

Changes to this Privacy Policy

Notice of all changes that materially affect ways in which your Personal Information may be used or shared will be posted in updates to our Privacy Policy. If you continue to use the Site after such changes are published on our Site, you hereby provide your consent to the changed practices.

Changes to your Personal Information

You can review the Personal Information you provided us and make any desired changes to the information, or to the settings for your Planet Ganges account any time by logging into your account on the Site and editing the information on your profile page. You can also close your account on the Site. If you close your Planet Ganges account, we will remove your name and other Personal Information from our publicly viewable data.

We may retain certain data contributed by you if it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained data will continue to be subject to the terms of this Privacy Policy that you have agreed to.

Contact Information

Please contact us at legal@planetganges.com

TERMS OF SERVICES

This is the terms and conditions of use (the "Terms and Conditions" or the "Agreement") and the privacy policy ("Privacy Policy") agreements between you or the entity (hereinafter "you" or "your") that you represent and Planet Ganges Consulting Private Ltd (hereinafter "Planet Ganges") governing your use of the Planet Ganges set of products and services. If you do not understand, or do not wish to be bound by the terms of these agreements, please do not use this website,www.planetganges.com (the "Site").

The Planet Ganges Site, and applications (collectively, "Planet Ganges" are operated by Planet Ganges Consulting Private Limited (with CIN U74140KA2008PTC048123) and its corporate affiliates (collectively, "us", "we" or the ("Company"). This Agreement describes the terms on which you may access and use the Site, software, mobile application, services or other offerings on Planet Ganges (the "Services"). By accessing or using Planet Ganges, you signify that you have read, understood and agree to be bound by these Terms and Conditions, whether or not you are a Registered User of Planet Ganges ("Registered User").

In the event of any inconsistency between the Privacy Policy and this Agreement, the Agreement shall prevail. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

Description of Planet Ganges

Planet Ganges offers a wide variety of products and services under Planet Ganges Consulting, Planet Ganges Enterprise Solution and Planet Ganges Varsity for its Registered Users. Assessments, training course options may be gratis or chargeable and may be provided by Planet Ganges or by its Registered Vendors. In that respect, Registered Vendors are permitted to provide assessments/training courses to other Registered Users.

Such assessments/training courses provided by Registered Vendors may be gratis or chargeable, at the discretion of the Registered User providing such assessments/training courses. On completion of such assessments/training courses Registered Users are given the option to rate and review such assessments/training courses for the benefit of other Registered Users who may wish to undertake such a assessment/training course in the future.

It is hereby clarified that Planet Ganges does not take any responsibility for ratings or reviews expressed by a Registered User or his/her rating of a particular assessment/training course or other Service. Planet Ganges does not endorse the comments, views, ratings or reviews of its Registered Users and does not modify or amend the same. However, Planet Ganges reserves the right (but not to obligation) to, at its sole discretion, delete a comment, view, rating or review made by Registered User,

Eligibility

The Services are not available to any Registered Users suspended or removed from the system by Planet Ganges for any reason. Registered Users should not have more than one active account. Additionally, Registered Users are prohibited from selling, trading, or otherwise transferring your Planet Ganges account to another party. If you do not qualify or are disqualified by Planet Ganges in its sole discretion, you may not use Planet Ganges or any of the Services. Further, the Services are not available to minors under the age of 18, without the consent of such minor’s parent or legal guardian.

Rights and Obligations of Registered Users

As an online service provider hosting Registered Vendor-provided content, Planet Ganges is not responsible for the conduct of the Registered Users/Vendors on Planet Ganges. We do not guarantee the accuracy or effectiveness of any assessment/training course or other Service provided on Planet Ganges.

In that respect, Planet Ganges conducts due diligence on all Registered Vendor Postings (including assessments/training courses) only for compliance with Planet Ganges policy with respect to the same, and not for the authenticity or accuracy of the information provided in such Registered Vendor Postings. However in order to protect the quality of the Products & Services and the Registered Users experience on Planet Ganges, all Registered Users shall have the following rights and obligations with regard to usage of the Products & Services:

Registration Details and Account Security

In consideration of your use of the Site, you agree :

  • To provide accurate, current and complete information about you as may be prompted by any registration forms on Planet Ganges("Registration Details")
  • To maintain and promptly update the Registration Details, and any other information you provide to Planet Ganges, to keep it accurate, current and complete; and
  • That you are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account with or without your knowledge

If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of our website (or any portion thereof).

Your access to and use of Planet Ganges, including any password access to the Planet Ganges, may be changed, restricted or terminated by Planet Ganges by notice with immediate effect at any time and for any or no reason, at the sole discretion of Planet Ganges, and we shall not be liable to you in any manner whatsoever for any such change, restriction or termination.

Further, you may not transfer your account to any other person and you may not use another Registered Users account at any time without the permission of the Registered User. In cases where you have authorized or registered another individual, including a minor, to use your Account, you are fully responsible for (i) the online conduct of such user (not being a Registered User); (ii) controlling such user's access to and use of the Services; and (iii) the consequences of any misuse

General Rules of Conduct

You agree that you are responsible for your own use of Planet Ganges and for your Registered User Postings. "Registered User Postings" include all content submitted, posted, published or distributed on Planet Ganges by you or other Registered Users, including but not limited to all assessments/training courses, forum posts, contests, notes, questions, comments, videos and file uploads.

You agree that you will use Planet Ganges in compliance with these Terms and Conditions, the Privacy Policy and all applicable local, state, national and international laws, rules and regulations, including copyright laws, any laws regarding the transmission of technical data exported from your country of residence.

Conditional to your usage, you will not use Planet Ganges:

  • In any manner intended to damage, disable, overburden or impair any Planet Ganges server or the network(s) connected to any Planet Ganges server or to interfere with any other party's use and enjoyment of Planet Ganges
  • To gain unauthorized access to Planet Ganges, other accounts, computer systems or networks connected to any Planet Ganges server through hacking, password mining or any other means
  • To obtain or attempt to obtain any materials or information stored on Planet Ganges, its servers or associated computers through any means intentionally made unavailable by Planet Ganges
  • To harvest or collect email addresses or contact information of the other Registered Users by electronic or other means for the purpose of sending out unsolicited emails or other communication for commercial or other considerations
  • To solicit Personal Information (as defined in the Privacy Policy) of those Registered Users under the age of 18

Registered User Postings

By submitting a Registered User Posting, you hereby represent and warrant the following:

  • That you have the necessary rights, licenses, consents and/or permissions to reproduce and publish the Registered User Postings and to authorize Planet Ganges and its Registered Users to reproduce, modify, publish and otherwise use and distribute your Registered User Postings in a manner consistent with the licenses granted by you below
  • That neither your submission of your Registered User Postings nor the exercise of the licenses granted below will infringe or violate the rights of any third party. You, and not Planet Ganges, are solely responsible for your Registered User Postings and the consequences of posting or publishing them
  • That you hereby grant to Planet Ganges a worldwide, non-exclusive, transferable, assignable, sub licensable, fully paid-up, royalty-free, perpetual, irrevocable right and license to host, transfer, display, perform, reproduce, modify, distribute, re-distribute, relicense and otherwise use, make available and exploit your Registered User Postings, in whole or in part, in any form and in any media formats and through any media channels (now known or hereafter developed)
  • That you hereby grant to each Registered User, a non-exclusive license to access and use your Registered User Postings in connection with their use of Planet Ganges for their own personal purposes

Prohibited Registered user Postings or Content

Registered User Postings are subject to Planet Ganges’s approval, which it may withhold or deny at its sole discretion without providing any reason whatsoever. Planet Ganges also reserves the right to terminate a Registered User Posting at its sole discretion.

Registered Users providing Services such as assessments/training courses are expected to promptly assist other Registered Users who have availed of these Services and provide Services of commensurate quality to that on the Planet Ganges Site and application. The followings Registered User Postings or content are expressly prohibited on Planet Ganges:

  • Registered User Postings that defames, harasses or threatens others
  • Registered User Postings that discusses illegal activities
  • Registered User Postings that infringes another party’s intellectual property, including, but not limited to, copyrights or trademarks
  • Profane, pornographic, obscene, indecent or unlawful Registered User Postings
  • Advertising or any form of commercial solicitation such as promotional material, pyramid schemes, junk mail, spam or any other
  • Registered User Postings related to partisan political activities
  • Viruses, Trojan, worms, time bombs, corrupted files, malware, spyware or any other similar software that may damage the operation of another's computer or property; and
  • Registered User Postings that contain intentionally inaccurate information or that is posted with the intent of misleading others

Registered users rights to use content on Planet Ganges

  • Unless otherwise expressly stated on Planet Ganges, the texts, exams, video, images and other instructional materials provided with the assessments/training courses offered on Planet Ganges are for your personal use only
  • Certain assessments/training courses are available only on payment of a fee for the same. In the event you wish to access the Registered Vendor content that form a part of such an assessment/training course you agree that the same is dependent upon, and subject to payment of such fees
  • Certain reference documents, digital textbooks, articles and other information available on Planet Ganges are used with the permission of third parties, and use of that information is subject to certain rules and conditions, which will be posted along with the information. By using Planet Ganges you agree to abide by all such rules and conditions
  • You agree to retain all copyright and other notices on any content you obtain from Planet Ganges. All rights in Planet Ganges and its content, if not expressly granted, are reserved and Registered Users may not post or transmit Registered User Postings or share any content on Planet Ganges or on any other portal/website/domain/application, that is posted by other Registered Users, unless given express and written permission to do the same or if the said Registered User Posting has been flagged as for public use
  • You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about Planet Ganges or the Services ("Submissions"), provided by you to Planet Ganges are non-confidential. Planet Ganges shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You also hereby grant each Registered User of Planet Ganges (subject to such limitations, if any, that may apply) a non-exclusive license to access your Registered User Postings (if public) and to use, reproduce, distribute, prepare derivative works of, and display such Registered User Postings as permitted. You may remove your Registered User Postings from Planet Ganges at any time. Further you also acknowledge that Planet Ganges may retain archived copies of your Registered User Postings whether public or private
  • You are solely responsible at your sole cost and expense, for creating backup copies and replacing any Registered User Postings you post or store on Planet Ganges
  • Registered Users are encouraged to rate the assessments/training courses undertaken by them. This is for the benefit of other Registered Users who may wish to undertake such assessments/training courses subsequently and ensures that Registered User feedback helps establish which assessments/training courses provide the best value. Such rating by Registered Users for an assessment/training course is public and is done at the sole behest of such Registered Users. Planet Ganges does not interfere or attempt to influence a Registered Users decision to rate an assessment/training course, nor will it modify the results of aggregate rating. Planet Ganges disclaims all liability
  • Content on Planet Ganges have different validity terms with respect to the duration for which the use of such Content is permissible. In that respect, Registered Users are permitted use of Content as below:
    • Content in self-paced courseware packs comes with a 1-year access by a Registered User
    • Live Sessions may be accessed only once (at the time of broadcast)
    • Static assessments come with a one-time use
    • Perpetual assessments come with an on-going use based on duration for which license fee is paid
    • Access to Varsity Assessments is available for a max period of 1 year (as per subscription signed up) and can avail a maximum of 3 assessments

The Planet Ganges policy on the validity of Content may be changed or modified at any time and shall be updated accordingly in these Terms and Conditions.

Certificates, Credits and Affiliation to Third Party Universities/Educational Institutions

Planet Ganges and the Registered Vendors providing assessments/training courses on the Site may or may not offer a certificate of achievement or other acknowledgment (a "Certificate") for Registered Users who, in their judgment, have not satisfactorily demonstrated mastery of the course material. The decision whether a Certificate will be awarded to a given to content consuming register user will be solely within the discretion of the awarding Registered Vendor or Planet Ganges. Planet Ganges and/or the Registered Vendors providing assessments/training courses on Planet Ganges may choose not to offer a report/certificate for some assessments/training courses, in their sole discretion.

Unless otherwise explicitly indicated by a Registered Vendor, participation in or completion of an assessment/course provided by a Registered Vendor does not necessarily confer any Report/Certificate or other acknowledgement. Even if a Report/Certificate or other acknowledgement is awarded by one Registered Vendor, there is no presumption that other Registered Users or third party institutions will accept the same. On Planet Ganges the Registered Vendors, and the associated participating institutions (if any) have no obligation to have an assessment/course recognized by any educational institution or accreditation organization.

Though assessments/training courses or other Services may be provided by a third-party university or other educational institution in its capacity as a Registered Vendor, nothing in this Agreement with respect to your participation in any assessments/training courses or other Service:

  • Establishes any relationship between you and any educational institution (if any) with which Planet Ganges is affiliated or that is acting as a Registered Vendor of Planet Ganges
  • Enrolls or registers you in any educational institution or in any course offered by such institution, whether acting as a Registered Vendor or otherwise
  • Entitles you to use the resources of any such educational institution beyond participation in such assessment/course

Payments

Registered Users may be required to pay a fee in order to register and undertake certain assessments/training courses that they undertake. You acknowledge that Planet Ganges and its Registered Vendors reserve the right to charge for the Services and to modify such fees from time to time. If you elect to access or use a Service that involves payment of a fee, then you agree to pay and will be responsible for payment of that fee (and all taxes). If you provide credit information to pay for such fees then you hereby represent and warrant that you are authorized to supply such credit information and hereby authorize Planet Ganges to charge you as per the credit information provided on a regular basis, in order to pay such fees as and when they are due.

In the event that your payment method fails we may collect fees owed using other collection mechanisms. This may include charging other payment methods on file with us and/or retaining collection agencies and legal counsel. Unless otherwise specified, all fees for Services will be in Indian Rupees or in American Dollars. We may also block your access to any Products & Services on Planet Ganges pending resolution of any amounts due by you to Planet Ganges. For the purpose of processing payments and registration for certain Products & Services, the following processes and requirements may apply:-

  • You may be required to submit a photo identification of yourself. Although this is collected by Planet Ganges, the actual authentication of the same may be done by a third party service provider. Please refer to the Privacy Policy to determine how information provided to third parties is protected
  • The processing of the payment of such fee may be done by a third party vendor and you may be routed to a third-party secure website to complete the payment transaction. Please refer to the Privacy Policy to determine how information provided to third parties is protected
  • Once your payment transaction is complete, you will receive a confirmation email with your registration details and the payment amount. Please retain such communication as this may be required in the future for various purposes.

Termination

Planet Ganges may terminate your Registered Usership, delete your profile and any Registered User Posting or other information that you have posted on Planet Ganges and/or prohibit you from using or accessing the Services for any reason, or no reason, at any time in its sole discretion, with or without notice. Furthermore, you agree that all terminations shall be made in Planet Ganges’s sole discretion and that Planet Ganges shall not be liable to you nor any third-party for any termination of your account or access to the Services.

Single Enrollment

When registering for an assessment/training course provided by a Registered Vendor, you will not be an applicant for admission to or enrolled in any other program of the Registered Vendor, as a result of registering for or completing a course provided by such Registered Vendor. You will not be entitled to use any of the resources of the Registered Vendor beyond the online assessments/training courses provided on Planet Ganges, nor will you be entitled to receive student privileges or benefits provided to the students enrolled in assessments/training courses offered by such Registered Vendors, unless the same has been expressly specified by such Registered Vendor.

Registered Users are permitted to register for any number of courses at a time and nothing in this clause VIII shall be interpreted to mean the contrary.

Planet Ganges Rights ti Assessments / Training Courses

Planet Ganges may also, in its sole discretion, terminate, delay or alter the format of any assessments/training courses on Planet Ganges. Planet Ganges and the Registered Vendors providing Services reserve the right, at their sole discretion, to cancel, delay, reschedule or alter the format of any assessments/training courses offered through Planet Ganges or to cease providing any part or all of the Planet Ganges Services, and you agree that neither Planet Ganges nor the appropriate Registered Vendor will have any liability towards you.

Indemnification

You agree to defend, hold harmless and indemnify Planet Ganges and its Registered Vendors, and their respective subsidiaries, affiliates, officers, faculty, students, fellows, governing board, Registered Users, agents and employees from and against any third-party claims, actions or demands arising out of, resulting from or in any way related to your use of Planet Ganges, including any liability or expense arising from any and all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys fees, of every kind and nature. In such a case, Planet Ganges or one of the Registered Vendors will provide you with written notice of such claim, suit or action

Limitaion of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLANET GANGES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN PLANET GANGES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. IN NO EVENT SHALL PLANET GANGES'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES RECEIVED BY PLANET GANGES FROM YOU FOR THE USE OF PAID SERVICES DURING THE PAST SIX MONTHS, WHICHEVER IS GREATER.

YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE PLANET GANGES PARTIES, AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO PLANET GANGES'S ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU ON AN ECONOMICALLY FEASIBLE BASIS.

YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Governing Law

This Agreement will be governed by and construed in accordance with the laws of India. Courts at Bangalore shall have exclusive jurisdiction to try and disputes under this Agreement.

With regard to disputes between Registered Users/Vendors, Planet Ganges reserves the right but not the obligation to monitor disputes between two Registered Users/Vendors.

Other

Entire Agreement: This Agreement constitutes the entire agreement between you and Planet Ganges regarding the use of the Services.

Waiver: The failure of Planet Ganges to exercise or enforce any right or provision of this Agreement will not operate as a waiver of such right, or provision.

Severability: This Agreement operates to the fullest extent permissible by law. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.

Modification: We reserve the right to modify the terms of this Agreement or adding and removing functions, features or requirements for a Service, or a Service itself, at our sole discretion, at any time. Any revision to this Agreement will be effective immediately upon such modified Agreement being posted by us. For any material changes to this Agreement or any assessments/training courses which require a fee, we will take reasonable steps to notify you of such changes. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes your binding acceptance of the revised terms and conditions of the Planet Ganges or any of its assessments/training courses or other Services as the case may be.

No Agency: Nothing in this Agreement shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other. Neither the Company nor any party to this Agreement shall have, or hold itself out to any third party as having any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other except as provided for herein or authorized in writing by the party to be bound.

Notice and Communication

If you have any queries with regard to this Agreement, please contact us at legal@planetganges.com

Disclaimer of Warranties

YOU UNDERSTAND AND AGREE THAT THE PLANET GANGES SERVICES AND ANY PART THEREOF ARE PROVIDED ON AN “AS IS” AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND AND THAT PLANET GANGES DOES NOT ASSUME ANY RESPONSIBILITY FOR PROMPT OR PROPER DELIVERY, OR RETENTION OF ANY REGISTERED USER INFORMATION OR COMMUNICATIONS BETWEEN REGISTERED USERS. PLANET GANGES ASSUMES NO RESPONSIBILITY FOR THE ACCURACY OR EXISTENCE OF ANY COMMUNICATIONS BETWEEN REGISTERED USERS. PLANET GANGES EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Planet Ganges is only a marketplace for Registered Vendors who wish to provide assessments/training courses or other Services, as well as Registered Users who wish to avail of the same. No Registered Vendors are hired by Planet Ganges in order to provide the Services. We are not responsible or liable for any interactions between the Registered Users/Vendors including disputes, claims, losses, injuries or damages of any kind that may arise out of or relate to conduct of Registered Vendors who provide any Service, or Registered Users that avail any Service.

As certain content and data on Planet Ganges is provided by its Registered Vendors, it is possible that certain inaccuracies may be found in the same. In case of any inaccuracy or improper content, please report to us on legal@planetganges.com. If you own the rights to certain content and do not want such content to be displayed on Planet Ganges, please contact us on legal@planetganges.com and we shall make all reasonable efforts to remove such content from Planet Ganges within a reasonable timeframe. In that regard, Planet Ganges does not claim any ownership or rights to the texts, files, images, videos, sounds, works of authorship or any other material uploaded on Planet Ganges or whose links have been provided in the Planet Ganges library.

Planet Ganges has aggregated and/or curated content forming a part of the Products & Services in order to enable ease of access to Registered Users of Planet Ganges. The ownership and intellectual rights with regard to the aforementioned, rest with the sources of such content and have been acknowledged in each such text, file, image, video, sounds, works of authorship or other material. Planet Ganges does not assume any liability for errors or omissions that may have occurred unintentionally or for damages resulting from the use of the information contained herein, and shall not be responsible for the content of third parties (such as Registered Vendors or even other websites). The information provided in these pages is provided on the basis that the reader will not rely on it as the sole basis for any action or decisions. Readers are advised to contact the referred primary source of such content before acting on any of the information provided.

Planet Ganges is not responsible for any loss, leak or transfer of Registered Vendors proprietary information or material by another Registered User.

Views expressed by the Registered Users/Vendors of Planet Ganges are their own. Planet Ganges does not endorse the same and shall not be responsible for them. No claim as to the accuracy and correctness of the information on Planet Ganges is made although every attempt is made to ensure that the content is not misleading / offensive / inappropriate. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all assessments/training courses, opinions, advice, services, merchandise and other information provided through Planet Ganges.

Planet Ganges does not warrant that the access to Planet Ganges will be uninterrupted or error-free or that defects in Planet Ganges will be corrected. No content or information contained herein shall constitute an invitation or an offer to invest in Planet Ganges or any of its affiliates. Further, nothing contained on Planet Ganges should be construed as a recommendation to use any product, process, equipment or formulation, in conflict with any patent, or otherwise and Planet Ganges makes no representation or warranty, express or implied that, the use thereof will not infringe any copyright, patent, or otherwise.

Planet Ganges (the Site or the application or any part thereof) may provide links to third party websites or other resources not associated with us and over which we do not have any control. Such links do not constitute an endorsement by Planet Ganges of such third party websites and applications, the content provided therein or the persons and entities associated therewith. You acknowledge that Planet Ganges is only providing these links as a convenience and cannot be held responsible for the content in such websites or applications.

PLANET GANGES MAKES NO WARRANTY THAT (i) THE PLANET GANGES SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE PLANET GANGES SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE PLANET GANGES SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE PLANET GANGES SERVICE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PLANET GANGES SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PLANET GANGES OR THROUGH OR FROM THE PLANET GANGES SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS DISCLAIMER

Varsity FAQ

1. What is Planet Ganges Varsity?

Varsity provides a platform to connect & engage corporates with universities/students and helps in assessing students on Aptitude, Behavioral & any Functional skills. This leads to enhancing employability and maximizing placement opportunities for students and universities as well as, sourcing of assessed and validated talent at the entry level for corporates.

2. How can I enroll to the Planet Ganges Varsity Platform?

For Student : The students can ask their College/University Placement Office for information on enrolment to Planet Ganges Varsity. After the college/university sends us the list of students for enrolment, the student would receive the Enrolment Invitation on their shared email id. The student can then complete the enrolment form and take the Planet Ganges Varsity Assessment, after which their profile gets created on Planet Ganges Varsity Platform.

Student :

1. How can I login to see my profile on Planet Ganges Varsity?

Once you have completed your enrolment and attempted the Aptitude and Behaviour assessments on the Planet Ganges Varsity, you will receive an email with the login id and password, using which you can access your profile.

2. How can I add picture/edit to my profile?

  • Login into your Planet Ganges Varsity(Student) account using the login credentials
  • Click on in the profile picture box
  • Select the picture of your choice and click on open
  • Crop the picture according to the size and click on Crop Image T
  • Your picture will be updated

3. How can I change my password?

  • Login into your Planet Ganges Varsity(Student) account
  • Click on settings
  • Enter your current password and New password(of your choice)
  • Click on save new password

4. What can I do after logging in to my student profile?

Once a student logs in to their student profile, you can do the following things :

  • See your functional skill graph
  • View similar profile
  • Get real time insights
  • Take up a course
  • See your followers
  • Follow people
  • Share your public profile

5. How can I view my Public Profile?

  • Login into your Planet Ganges Varsity(Student) account
  • Click on view public profile
  • You will be able to see your public profile

6. What is an Avatar and what does each level mean?

Your proficiency of Planet Ganges is defined by the AvaTAQ algorithm and mapped to one of the 7 Avatars. Any user is mapped to any of the 7 Avatars namely- Tyro, Samurai, Ninja, Shogun, Mikado, Grand Master and Legend as per the proficiency level against any skills assessed on the platform. Tyro is the lowest Avatar and Legend the highest Avatar.

7. What is earning potential? What score does it show?

Earning potential gives you an idea on the possible salary package you can earn depending on your skills and the proficiency/Avatar. It can help you see how growing your skill or Avatar will increase your potential to earn more salary. It predicts this data based on the yearly market.

8. What is the AvaTAQ algorithm?

AvaTAQ algorithm is the proprietary algorithm designed by Planet Ganges that empowers you to position your ability or conduct profile as AVATARS. These AVATARS empower you to construct your expert image in the business advertise or inside your college/university (as the case may be).

9. What does the Global Avatar mean, how is it defined?

Global Avatar is your Planet Ganges Avatar which is derived by the AvaTAQ algorithm as a combination of the Functional Avatar(i.e your Aptitude Skills) and Behavioral Avatar which you have got by assessing your skills on the platform. This Global Avatar is visible on your Public profile.

10. Who all can see my public profile?

A student public profile is visible to:

  • All the students in the same college/university, irrespective of the department,
  • University Admin and TPO
  • All the Corporates who are looking to hire freshers

11. How can I edit my Project details?

  • Login into your Planet Ganges Varsity(Student) account
  • Click on Projects
  • Click on to edit your project details
  • Click on save button
  • Your project details will be updated

12. How can I delete my Project/Projects?

  • Login into your Planet Ganges Varsity(Student) account
  • Click on Projects
  • Click on button to delete the project

13. How can I add Projects to my profile?

  • Login into your Planet Ganges Varsity(Student) account
  • Click on Projects
  • Click on ADD button and Enter the project details
  • Click on save button
  • New project will be added to your profile

14. How can I add Extra Curricular Activities?

  • Login into your Planet Ganges Varsity(Student) account
  • Click on Extra Curricular Activities
  • Click on ADD button and enter the details
  • Click on Save button

15. How can I calculate my Earning Potential?

  • Login into your Planet Ganges Varsity(Student) account
  • Click on the career stage. Select your career stage and experience level
  • Click on Save button
  • Click on Earning Potential
  • Click on Calculate My Earning Potential button
  • You will be able to see your earning potential

16. What are similar profiles?

Similar profiles are the profiles of the people in your university who same same or higher avatar.

17. What are Violations? What are those activities that lead to a Violation?

If the proctor captures any of the following actions carried out by you during the assessment of any skill, it will be considered invalid (Violation) and the Administrator will be notified of the same immediately:

  • Navigating away from the browser / Switching to another tab in the browser
  • Moving away from the camera’s capture zone
  • Seeking external assistance during the test, either in person or through any communication device

18. How can I deactivate my Violations?

It is not possible to deactivate Vioaltions by any individual who is taking the assessment.

19. What are some of the notifications that are available on the platform?

The below mentioned are some of the notifications available for the students on Planet Ganges Varsity:

  • Notification for second AvaTAQ test
  • Notification for third AvaTaQ test
  • When any job offer is received from any Corporate

20. What are Real time insights and how can I use them?

Real time insights are the personalized insights by our unique AvaTAQ algorithm to enable you to grow yourself everyday.

21. What are the types of courses that are available?

Planet Ganges offers a wide range of career oriented courses in power Math, Power English, Technology(Generic-.net, C,C++.. etc), Digital Marketing, and Soft Skills. You will have access to webinars that are hosted by Corporates.

For details click on the Course Tab on the header.

Note that as a Student user, you will need to login prior to accessing or enrolling to any course.

There are courses which will be free as a part of the package you opt for and paid courses which you may need to purchase as per your interest.

22. What are Live & Self Paced Courses?

Online Live Instructor Led Courses:

Planet Ganges provides a platform to host and deliver Online LIVE Instructor led courses to members who enrol to their respective courses. These are live training courses led by an instructor and delivered through a video service.

Self paced (recorded) Video Courses:

A self-paced course is a bundle of sections/chapters in various formats like videos, audios or presentations. Sections are bundles of individual lectures. These are delivered in either video or flash format, that can be viewed on any device

23. Can I cancel a course for which I have enrolled?

An individual cannot cancel a course for which he/she has enrolled.

For any cancellation queries on the paid courses, please refer to the Refunds and Cancellation.

24. How can I watch/view an enrolled self paced course?

Upon enrolment of a course and after getting a confirmation page, click on the Planet Ganges logo to go to your user profile page. Click on the Courses tab on the profile page, look for the enrolled course and click on the eye icon to start the course.

25. Is there a passing % for any course?

Yes, in order to complete a course successfully and to generate a course certificate, you will need a minimum of 80% passing percentage. You can re-attempt the assessment as many number of times.

26. How can I grow my Avatar?

The Avatar can be improved by improving upon the skills in which you need to grow. These can be done by taking up Planet Ganges Varsity power classes which ranges across Aptitude, Reading Comprehension, Verbal Ability, Logical Resoning , soft skills and generic skills which are in demand in Corporates.

27. Can I download a self-paced course to my computer?s

No, courses cannot be downloaded to a PC or Mac. Once you purchase the course, you will be provided unrestricted access for the duration specified by the instructor on the course details page.

28. Can I record a session and save it to my computer?

If you are the organizer of the session, you can save it and download it to your PC or MAC. As a participant, you cannot save the session for later use. However, if an instructor provides you access to the recorded sessions for FREE as a part of their course material, you will be able to access the same for the period as may be stipulated by the Instructor.

29. What browsers does Planet Ganges Varsity support?

Planet Ganges can be accessed by the latest versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
University :

1. How can I enrol my University and its Students on Planet Ganges Varsity?

If you are a University who wishes to enrol on the Varsity platform, kindly connect to our Sales team at sales@planetganges.com and we will respond to you.

2. What happens if I don’t get a mail for Account verification?

Please send a mail at varsitysupport@planetganges.com we will help you out.

3. What happens if I don’t get Login credentials mail?

Please send a mail at varsitysupport@planetganges.com.

4. How can I login to see my university on Planet Ganges Varsity?

Once your university account is verified. You can login using your university login ID and password.

5. How can I login if I forget my password?

  • In the login screen of your Planet Ganges account, click the Forgot Password? link.
  • Enter the email address that you use to sign into Planet Ganges
  • Click Reset Password. You’d see a success message confirming that an email with password reset instructions was sent to the registered university loginID.

6. How to reset or change my password?

  • In the login screen of your Planet Ganges account, click the Forgot Password? link.
  • Enter the email address that you use to sign into Planet Ganges.
  • Click Reset Password. You’d see a success message confirming that an email with password reset instructions was sent to the registered university loginID.

7. What features are available to view for a University?

  • No of students who have enrolled for varsity (Year wise)
  • Graphical view of students distribution across programs(Management,Engineering,etc.)
  • Graphical view of students distribution across Planet Ganges Avatars
  • Graphical view about offer distribution across streams

8. What can I monitor as a University?

Track your students progress on AvaTaq Test, The learnings programs they are going through,Learning Quotient,Gaps in Aptitude and behavioural skills to take appropriate action and there job offers .

9. How can I upload the lists of students?

Prepare the list of students in the form(Name,Email Id,Phone No) and send it to varsitysupport@planetganges.com .

10. What should be the format in which the student list file must be saved?

The students list should be saved in .CSV with the fields(Name,Email Id,Phone No).

11. How can I view student's profile?

Click on under Actions column to view student profile.

12. How can I view student’s report?

Click on under Actions column to view student report.

13. How can I download student’s report?

Click on under Actions column to download report.

14. How can I delete a student's record?

Please send a mail at varsitysupport@planetganges.com we will help you out.

15. What browsers does Planet Ganges Varsity support?

Planet Ganges can be accessed by the latest versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
Company :

1. How can I create my company account on Planet Ganges Varsity?

If you are a Corporate and wish to connect with Universities/Students, send us your contact information at sales@planetganges.com and we will respond to you.

2. What happens if I don’t get a mail for Account verification?

Please send a mail at varsitysupport@planetganges.com we will help you out.

3. What happens if I don’t get Login credentials mail?

Please send a mail at varsitysupport@planetganges.com.

4. How can I login to see my company on Planet Ganges Varsity?

Once your company account is verified. You can login using your company login ID and password.

5. How can I login if I forget my password?

  • In the login screen of your Planet Ganges account, click the Forgot Password? link.
  • Enter the email address that you use to sign into Planet Ganges.
  • Click Reset Password. You’d see a success message confirming that an email with password reset instructions was sent to the registered company login ID.

6. How to reset or change my password?

  • In the login screen of your Planet Ganges account, click the Forgot Password? link.
  • Enter the email address that you use to sign into Planet Ganges.
  • Click Reset Password. You’d see a success message confirming that an email with password reset instructions was sent to the registered company login ID.

7. What features are available as company?

Once you login as a company profile, you can do the following things:

  • You can update your Corporate profile
  • Create job postings
  • Search for the best campus talent

8. How can I update my corporate profile?

  • Login using your Login Credentials
  • Go to My Account
  • Click on Edit Profile
  • Save the changes

9. What are the default views as company?

Planet Ganges gives you a few default views

  • You can Preview Profile of your company
  • Jobs you have added

10. What is a Public Profile?

A brief description about your company.

11. What is an Avatar and what does each level mean?

Your proficiency of Planet Ganges is defined by the AvaTAQ algorithm and mapped to one of the 7 Avatars. Any user is mapped to any of the 7 AVATARS namely- Tyro, Samurai, Ninja, Shogun, Mikado, Grand Master and Legend as per the proficiency level against any skills assessed on the platform. Tyro is the lowest Avatar and Legend the highest Avatar.

12. How can I create job in Planet Ganges Varsity?

  • Login into your Planet Ganges Varsity account
  • Click on create job
  • Add the job details
  • Click on submit
  • Job will be added to Your Jobs list

13. How can I see Students Data?

  • Login into your Planet Ganges Varsity account
  • Click on MY ACCOUNT
  • Select Students Data from the dropdown
  • Select the year then you will be able to see students data(year wise)

14. How can I see the students stream wise?

  • Login into your Planet Ganges Varsity account
  • Select year.
  • Select stream from the dropdown to see students stream wise

15. How can I see students Avatar wise?

  • Login into your Planet Ganges Varsity account
  • Select year
  • Select stream from the dropdown to see students avatar wise

16. How can I send a offer to a student?

  • Login into your Planet Ganges Varsity account
  • Click on MY ACCOUNT
  • Select Students Data from the dropdown
  • Check for eligible students (Marked Green)
  • Click on to send the offer

17. How can I know no.of students available for the job?

  • Login into your Planet Ganges Varsity account
  • Click on MY ACCOUNT
  • Select Students Data from the dropdown
  • Students of your preferred avatar are available for job

18. How might I choose a particular College?

  • Login into your Planet Ganges Varsity account
  • Click on Select College
  • Select college of your choice from dropdown

19. How can I select a specific qualification?

  • Login into your Planet Ganges Varsity account
  • Click on select qualification
  • Select qualification of your choice from dropdown

20. How can I edit the job details?

  • Login into your Planet Ganges Varsity account
  • Click on under the actions column to edit the job details
  • Click on submit after making the changes
  • Note that job gets expired on the date set so please review and edit the job accordingly prior to expiry

21. How can I delete a job?

  • Login into your Planet Ganges Varsity account
  • Click on against the job title which you want to delete
  • A pop up message appears asking Would you like to delete this job?
  • Click on ok to delete the job

22. What browsers does Planet Ganges Varsity support?

Planet Ganges can be accessed by the latest versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox

23. How can I host a webinar?

If you wish to host a webinar/course. Please contact varsity admin.

Enterprise Solution FAQ

1. How can I register on the Planet Ganges Enterprise Platform?

Planet Ganges Enterprise platform is a B2B platform which can be implemented for a Corporate Organization. Kindly send us your details at support@planetganges.com and we will touch base with you.

2. What happens if I don’t get a mail for Account verification?

Please send a mail at support@planetganges.com we will help you

3. Which skills are available for me to add to my profile?

There is a huge basket of Functional Skills across domains of Technical, Finance, Operations, Sales, Marketing, etc. and a set of Behavioral skills of Interpersonal attributes, Personal attributes and Motivation drivers to choose from.

  • Click on the Grow Your Avatar-Functional/Grow your Avatar-Behavioral
  • Click on Add button
  • Select from the drop down the domain and add any skill
  • For Behavioral Skills Just click on Add button
  • Select from the list of skills available

4. What is an Avatar and what does each level mean?

Your proficiency of Planet Ganges is defined by the AvaTAQ algorithm and mapped to one of the 7 Avatars. Any user is mapped to any of the 7 AVATARS namely, Tyro, Samurai, Ninja, Shogun, Mikado, Grand Master and Legend as per the proficiency level against any skills assessed on the platform. Tyro is the lowest avatar and Legend the highest avatar.

The platform calculates a Functional Avatar and a Behavioral Avatar for each of the Functional and Behavioral skills assessed on the platform. For the platform to calculate a Functional Avatar/Behavioral Avatar the user must attempt atleast 10 questions on the skill.

5. What is the AvaTAQ algorithm?

AvaTAQ algorithm is the proprietary algorithm designed by Planet Ganges that empowers you to position your ability or conduct profile as AVATARS. These AVATARS empower you to construct your expert image in the business advertise or inside your organization (as the case may be).

AvaTAQ is a combination of "Avatar + Technical & Attribute Quotient".

6. What does the Global Avatar mean, how is it defined?

Global Avatar is your Planet Ganges Avatar which is derived by the AvaTAQ algorithm as a combination of the Functional Avatar and Behavioral Avatar which you have got by assessing your skills on the platform. This Global Avatar is visible on your Public profile.

7. What does "Unlock Avatar" mean? How can I go about it?

When any user logs in to the platform for the first time after registration, he must update his profile (image, demographic details etc.) and add his skills (Functional/Behavioral). The first time assessing self on the platform on any of the skills added which gets the AvaTAQ algorithm to determine your Avatar is "Unlock Avatar".

8. What Challenges can I create?

Challenges can be created for the skills which have been added to your profile and have already been assessed (i.e. you have attempted atleast 10 questions on the skill).

9. Who can I challenge?

You can challenge all the members in your corporate organization who holds an Avatar in that particular skill that is being challenged. You would not be able to challenge any member in your corporate by name, but by higher Avatar on the skill.

10. What happens to the points that I win on a Challenge?

The points you get by winning a Challenge shows up as a Bonus point on your public profile.

11. What are Violations? What are those activities that lead to a Violation?

If the proctor captures any of the following actions carried out by you during the assessment of any skill, it will be considered invalid (Violation) and the Administrator will be notified of the same immediately:

  • Navigating away from the browser / Switching to another tab in the browser
  • Moving away from the camera’s capture zone
  • Seeking external assistance during the test, either in person or through any communication device

12. How can I deactivate my Violations?

It is not possible to deactivate Vioaltions by any individual who is taking the assessment. Contact your administrator.

13. What is Buzz and how can I use it?

Buzz is a Q&A forum available to any corporate user who has logged into the platform using their corporate user id. Any user can post questions, answer any questions, like answers. It’s a forum to engage and share knowledge across the corporate organization.

14. What are some of the notifications that are available one the platform?

The below mentioned are some of the notifications available on the platform:

Challenge :
  • Challenge is available
  • Created challenge has been accepted by another user
  • Created challenge has been completed
  • Results are out for a challenge taken
  • Created challenge has been expired
Following :
  • Added new skill
  • Added new professional experience
  • Added new education
  • Avatar grown (in any skill or overall)
  • Enrolled in any course
  • Completed any course
  • Published any question on buzz
  • Answered any question on buzz
Followers :
  • When a user follows you
Perpetual Assessment :
  • Any new perpetual assessment assigned by Admin to user
Buzz :
  • When someone replies to your buzz post
  • When someome likes your buzz post
  • When someone likes your buzz answer to the post
  • Anyone answeres the question, answered by you
Courses :
  • Any course available related to user’s selected skills from maps

15. What are Real time insights and how can I use them?

Real time insights are the personalized insights by our unique AvaTAQ algorithm to enable you to grow yourself everyday.

16. How can I enroll to a course?

  • Open the course information page by clicking on the course title (Technology, Digital Marketing, Leadership and Coaching)
  • Select the course title
  • Once the course title is selected there you will find options of Live, free and All courses
  • Select course of your choice

17. What are the types of courses that are available?

Planet ganges offers a wide range of career oriented courses in Technology, Digital Marketing, Leadership and Coaching.

For details click on the course title.

Note that as a corporate user, you will need to login prior to accessing or enrolling to any course.

18. What are Live & Self Paced Courses?

Online Live Instructor Led Courses:

Planet Ganges provides a platform to host and deliver Online LIVE Instructor led courses to members who enroll to their respective courses. These are live training courses led by an instructor and delivered through a video service.

Self paced (recorded) Video Courses:

A self-paced course is a bundle of sections/chapters in various formats like videos, audios or presentations. Sections are bundles of individual lectures. These are delivered in either video or flash format, that can be viewed on any device.

19. Can I cancel a course for which I have enrolled?

An individual cannot cancel a course for which he/she has enrolled.

20. How do I go about it?

Please refer to the Refund and Cancellation policy.

21. How can I watch/view an enrolled self paced course?

On enrollment of a course and a confirmation page, click on the Planet Ganges logo to go to your user profile page. Click on the Courses tab on the profile page, look for the enrolled course and click on the eye icon to start the course.

22. Is there a passing % for any course?

Yes, in order to complete a course successfully and to generate a course certificate, you will need a minimum of 80% passing percentage. You can re-attempt the assessment as many number of times.

23. What are the Behavioral skills available for me to assess, what do they mean?

The Behavioral assessment has the following attributes:

  1. Personal Attributes
    • Imagination
    • Integrity
    • Self Awareness
    • Empathy
    • Assertiveness
    • Listening
  2. Inter Personal Attributes
    • Collaboration
    • Adaptability
    • Dependability
    • Leadership
    • Influence
    • Team Player
  3. Motivation Attributes
    • Achievement
    • Affiliation
    • Power

24. Who can I get feedback from through the Invite Feedback feature?

You can invite anyone from your network who have seen you exhibit those behaviours, to provide you feedback on the attributes you have self assessed.

25. How do assessments work on Planet Ganges?

The following types of online assessments are provided on Planet Ganges.

  1. Static Skill Assessments – These assessments are designed to assess the test taker on a particular skill(s), has a pre-set number of questions and requires to be completed in a stipulated time. The static assessment is mostly used as a recruitment test to assess candidates on certain skill proficiency for a job/position. The online assessment generates a suitable report that is visible to the ADMIN who sets up the test. A static assessment can also be used to assess a point in time skill of an individual.

    Usage of this assessment requires purchase of licenses.

  2. Static Behavioral Attributes Assessment – This assessment is designed to assess the test taker on a particular behavioral attribute(s), has pre-set number of questions and requires to be completed in a stipulated time. The static behavioral attribute assessment is mostly used as a recruitment test to assess candidates on certain behaviors to determine suitability for a job/position. The online assessment generates a suitable report that is visible to the ADMIN who sets up the test. Usage of this assessment requires purchase of licenses.

  3. Perpetual Skill Assessment – This assessment is designed to enable on-going self-assessment of an individual member on professional skills that an individual member claims to have. Individual members on Planet Ganges have absolutely unrestricted FREE access to set up a perpetual assessment and build their professional skill profile. A member can select the required skills and the system will throw up suitable questions from the Planet Ganges Question Bank for self-assessment.

    Corporate users, would have unrestricted access, once the company has set up an ADMIN account and purchased suitable licenses for a perpetual assessment on Planet Ganges. The ADMIN would be required to assign a perpetual assessment to a corporate user.

  4. Perpetual Behavioral Attribute(s) Assessment – This assessment is designed to enable on-going self-assessment of an individual member on professionally valued behaviours by employers. Individual members on Planet Ganges have absolutely unrestricted FREE access to set up a perpetual assessment and build their professional attribute(s) profile. A member can select the required attributes and the system will throw up suitable questions from the Planet Ganges Question Bank for self-assessment. An individual member would be able to invite other members on Planet Ganges to provide them feedback on selected Behavioral attributes. Such an endorsement of their behaviours would further strengthen the members’ profile.

    Corporate users, would have unrestricted access, once the company has set up an ADMIN account and purchased suitable licenses for a perpetual assessment on Planet Ganges. The ADMIN would be required to assign a perpetual assessment to a corporate user.

26. What is so unique about AvaTAQ?

There are numerous assessment tools available in the market that give you a point in time skill or behaviour score. AvaTAQ is different. We at Planet Ganges recognize that as individuals, people grow on a continual basis and continue to acquire new skills/behaviors with experiences that they are gaining at every moment in life.

Your AVATAR on Planet Ganges which is built through a combination of your Technical Quotient (TQ) and Attribute Quotient (AQ), captures your on-going growth over a period of time. Your AVATAR is dynamic, it evolves every day, every minute, every second…, as you engage with questions or challenges or contests on the platform. AVATAR provides you insights into:

  • Your absolute positioning
  • Your relative position viz. others in your domain, your geography etc..
  • Insights into career options based on your current skills
  • Insights into what should be your potential future skills
  • Your current earning potential viz. your current skills at your current professional AVATAR
  • Your future earning potential if you build your professional AVATAR to a higher level on your current skills
  • Your future earning potential if you added new skills and what impacts it could have on your professional AVATAR
  • It allows you to simulate and test, how far and high you can progress in your professional career, what options you have etc
  • If you wish to acquire new skills, what would it cost in terms of investments and what the ROI would be for you
  • Which companies are hiring for certain skill profiles and what are your chances to be selected?
  • And much more...

    AvaTAQ gives you personalized & real time insights, to help you grow in your career.

    What is the difference between AVATAR and AvaTAQ?

  • AVATAR is your professional profile. On Planet Ganges a member is classified into 7 AVATARS namely, Tyro, Samurai, Ninja, Shogun, Mikado, Grand Master and Legend
  • AvaTAQ is the Planet Ganges proprietary algorithm that calculates your scores based on your Skill and Behavioral Attributes self-assessment on an on-going basis

27. How can I improve my AVATAR?

The best way to improve your AVATAR is to actively take self-assessments on Planet Ganges on the skills and attributes you claim to possess. AVATAR is a dynamic profile and not a static profile.

A few tips to have a good AVATAR and high AvaTAQ scores on Planet Ganges are:

  • Don’t claim select skills that you don’t have. Low scoring skills pull down your scores
  • On skills you claim to have, answer at least 50+ questions on each skill to build a strong profile
  • Choose behavioral attributes carefully and do an honest self-assessment
  • Crowd sourced feedback on behavioral attributes by inviting a wide section of people from your friends, colleagues, ex-colleagues etc. This will strengthen your AvaTAQ scores
  • Make sure you self-assess yourself on your skills and behaviors daily. A mere 5 Questions every day can build a robust AvaTAQ score
  • You are required to answer a minimum of 10 questions in a skill in order for your skill Avatar to be created

28. How is AvaTAQ score different from a LinkedIn Profile?

  • LinkedIn is merely a description of what you claim you have in-terms of your experience, skills etc. Endorsements on LinkedIn lack any professional credibility due to the manner they are captured
  • However, your AvaTAQ scores are a demonstration of your “true skills” and your “real behavioral attributes”, completely self-assessed by you + behaviours assessed by people who have seen you exhibit those behaviours in different settings. Your skill profile (TQ) captures your depth of understanding in a skill area and your attributes profile (AQ) provides deeper insight on who you really are?
  • Planet Ganges AvaTAQ has wide credibility and acceptability across 100’s of MNCs and Indian companies that value the scientific algorithmic approach, our profile reports & insights, for the purpose of candidate selection and career planning. The AvaTAQ algorithm brings together more than 25 years of deep expertise on how corporates hire & reward talent

29. Can I download a self-paced course to my computer?

No, courses cannot be downloaded to a PC or Mac. Once you purchase the course, you will be provided unrestricted access for the duration specified by the instructor on the course details page.

30. Can I record a session and save it to my computer?

If you are the organizer of the session, you can save it and download it to your PC or MAC. As a participant, you cannot save the session for later use. However, if an instructor provides you access to the recorded sessions for FREE as a part of their course material, you will be able to access the same for the period as may be stipulated by the Instructor.

31. What browsers does Planet Ganges support?

Planet Ganges can be accessed by the latest versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari – limited functionalities will work